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By consenting to the terms and conditions you hereby understand that the items you are ordering are hand made, made to order items that are printed specifically for your order. These items take time to create, and are typically completed between 2-4 weeks after your order is placed. If you need a rush order please contact us by phone prior to ordering to see if we can accommodate you.
Once your order is placed we cannot allow alterations to sizing, material or images.
Refunds cannot be given simply because these terms were overlooked and blindly agreed to. If you receive a custom/made to order item from us that is incorrect you may contact us with your order number in the subject line and they will be happy to assist you in an exchange for the correct items originally ordered.
Refunds are also not given due to normal order timescales or unforeseen circumstances, e.g., “we broke up and I don’t need these anymore,” “I didn’t know they’d take two weeks” and so on. Please DO NOT ORDER CUSTOM ITEMS IF YOU DO NOT AGREE TO THESE TERMS.
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